Carole Chantler is Chair of the Institute of Registered Case Managers. Carole’s professional background is nursing, critical care. She commenced her case management career in Canada working in travel, private health and government health care case management.
In the late 90s she set up a case management company in the UK dealing with personal injury and has worked in this arena ever since.
She was a founding member of CMSUK and a past chair. She obtained her Masters in Case Management in 2011
Since 2004 Carole has worked for both Claimant and Defendant law firms advising on rehabilitation and health. She was a director of DWF for 5 years working closely with all parties involved in rehabilitation and progression of claims. She chaired the Cat Committee on the revision of the 2015 Rehabilitation Code.
Currently she has her own company where she works with all parties, advising on case management, rehabilitation and navigating statutory provision for Claimants when necessary.
Carole has been part of the project that led to the formation of IRCM since its inception. She has been a key member of the team taking on various roles throughout its development and became chair in July 2023. She is a Registered Case Manager herself.
